We know that customers use our cable certification solutions for years, even decades. We took that into account when we designed the Versiv™ cable certifier. Now that forward-looking strategy is protecting long-term Versiv users.
Early OptiFiber Pro testers were labeled "TFS," but they function the same as those labeled "Versiv." We call them both Versiv 1. The Versiv 2 launched in 2018. All Versiv modules work in any of these three mainframes.
"The customer is entitled to a little more
than he thought he paid for." – John Fluke Sr.
The Advantages of an Efficient, Modular Design
The Versiv platform features a separate "mainframe" unit, which integrates the battery and display. Individual measurement modules attach to the mainframe for copper certification, fiber loss, and OTDR testing.
Versiv has always offered clear advantages:
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One interface to learn
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Multiple test regimens and functions in a single unit
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Easy hardware upgrades
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Reduced size and weight, in a future-ready, value-minded package
Now Versiv is showing a longer-term advantage. Although we’re ending repair services for the "Versiv 1" mainframe and remote, we’re making it a relatively painless transition. Let’s explain.
**Versiv 1 Became Versiv 2 **
In 2018, component supply issues forced us to re-engineer the original Versiv mainframe, Versiv 1 (which is labeled TFS or Versiv on its face plate). We launched the new mainframe as Versiv 2.
Both Versiv 1 and Versiv 2 are fully compatible with all versions of the measurement modules, and both units work with Versiv 1 and Versiv 2 remotes.
**Versiv 1 repairs no longer possible **
We stockpiled Versiv 1 parts — but those parts have run out. So we can no longer repair Versiv 1 units.
Only a small percentage of Versiv mainframes or remotes come to us for repair each year. There’s a chance that most Versiv owners will never need to worry.
**If we can’t repair your Versiv, we have solutions **
If we can’t repair your Versiv, we can still give you options:
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If you have an** active Premium Care – Gold **agreement for your Versiv tester, we’ll send you a replacement Versiv 2 mainframe or remote under the Gold benefit guidelines.
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If you’re **not **a Premium Care member, you’ll have a choice:
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Purchase a three-year Premium Care – Gold agreement for your Versiv (including any measurement modules), and we’ll waive the 30-day waiting period. You’ll be eligible for a replacement Versiv 2 mainframe under the Gold support benefit guidelines. You’ll also get three years of annual calibration, loaner units, replacement accessories, priority tech support, and more.
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Purchase a new Versiv 2 mainframe and/or remote from the reseller of your choice. (The Versiv 2 mainframe can be used with any existing TFS/Versiv 1 remote.) The cost would be a fraction of purchasing a complete new tester.
This program will be implemented with slight differences in various regions around the world. Please check with your local service center or Gold Support team for details.
**Have confidence in your Versiv investment **
If you have a Versiv 1, keep using it. Be confident that you’ve made the best choice for long-term return on your cable certification investment. Fluke is here for you — as we have been for the past 75 years.
